FAQ

We have compiled answers to some of the most common questions we receive. This section aims to provide quick and clear information on various topics related to our products and services. Please review the questions below for further details.

Delivery times vary depending on your location and product availability. For major metropolitan areas, delivery often takes between 5 to 10 business days after order processing. For more remote regions, additional transit time should be expected. You will receive tracking information once your order is dispatched.

Yes, all our gaming chairs are delivered in a compact box and require customer assembly. Each chair comes with the necessary tools and detailed, step-by-step instructions. The assembly process is generally straightforward and can typically be completed by one person in under an hour.

Weight capacity varies by model. You can find the specific maximum recommended weight listed in the technical specifications section on each product page. It is important to choose a chair that supports your weight to ensure durability, safety, and optimal performance of the adjustment mechanisms.

We offer both fixed-height and height-adjustable (sit-stand) gaming desks. This is a key feature highlighted in the product description. For our electric models, adjustment is done via a quiet motor system, while manual models may use a crank handle. Please check the features list of the specific desk you are interested in.

Our chairs use a variety of materials including synthetic leather (PU), breathable mesh fabric, and memory foam or high-density foam for padding. The frames are typically made from steel or reinforced plastic for stability. Specific material details are provided for each model on its product page.

Contacts

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Av. Paulista, 854 - Bela Vista, São Paulo - SP, 01310-913, Brazil

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